Support

Any way, anywhere, anytime.

Fast-changing environment? Get fast, flexible support with Allegro. In an independent survey, energy companies rated Allegro support as being superior to the industry as a whole. Just what you’d expect of a company delivering world-class solutions.

Allegro stays committed to your success for years to come. Every support call begins with an expert: our technical support hotlines are staffed exclusively by Allegro-trained and certified software professionals who know our solutions and understand your business. Allegro support staff has far-ranging experience and routinely troubleshoots complex energy information issues and decision support environments.

You get fast results because our support teams rapidly escalate issues. Mission critical operation? We offer global support online and by phone, can embed on-site support with your team, or tailor a program to meet your unique requirements.

We also support user groups worldwide. Allegro-hosted customer Summits enable companies to conveniently share their own expertise in working with Allegro solutions — enabling you to further leverage the advantages you get only from Allegro.